Comments on: Letterbox Chocolates

By: Susan Ansell

Susan Ansell — Sat, 02 Oct 2010 19:44:02 +0000

My daughter has just received a box of Letterbox chocolates from the little girl over the road as a gift for her eighth birthday and I have to say we thought they were just fab! We are very picky chocolate people, usually only eating Green & Blacks! But, these are lovely, a great gimmick and I would use the service…..and it appears that they are my daughter’s friend’s favourite chocolates, which is why she sent them apparently!

By: Dom

Dom — Fri, 09 Apr 2010 14:30:14 +0000

Ok, firstly, I take issue with your assertion that we’ve “ignored all of your correspondence”. I just checked my entire email archive and junk folders and you haven’t sent any such email.

Secondly, if you ask us to do a review, that’s what you’ll get. Our personal opinion of your product. There would be no point at all in saying we liked something when we didn’t – our readers wouldn’t trust our opinion if we did, and it would deny you the opportunity to improve the product.

By: Letterbox Chocolate

Letterbox Chocolate — Fri, 09 Apr 2010 13:57:00 +0000

Hello All,
As a representative from Letterbox Chocolate, I have to say that this is the absolute first I have ever heard of anyone being confused by the packaging. There is, very clearly, a perforated line where the card/chocolates are detached from an additional fold of packaging – this would be equated to an envelope, as most mail is not sent loosely. 10 minutes seems quite an extraordinary amount of time to spend figuring this out and I am sorry you had such trouble.
The Christmas card was sent because we are a small company and don’t take on massive amounts of each card as we are only growing. We have been experiencing a very positive response and with Mother’s Day and Easter coming up, anticipated and received a healthy number of orders for our other cards. I hadn’t realized I was attempting to woo you or I would have sent a prettier card. I thought you were interested in the chocolates themselves.
I have also never observed or heard mention of anyone reporting a “smell” of alcohol, not even when I have opened and consumed them myself. We actually have not received any complaints regarding our product and, in fact, a great number of our customers are repeat buyers.
I am sorry you didn’t enjoy our product and am glad I happened back to your site to see this, as you have ignored all of my correspondence inquiring how you enjoyed the sample.
All the best,
Letterbox Chocolate

By: Joseph Krauskopf

Joseph Krauskopf — Sun, 21 Mar 2010 10:36:20 +0000

I love these on Ḥănukkāh!

By: Pam Walter

Pam Walter — Wed, 17 Mar 2010 15:20:12 +0000

Bummer! This could be a really great gift idea.

By: Amy

Amy — Tue, 16 Mar 2010 23:00:48 +0000

I love the idea of letterbox chocolates…although they don’t have letterboxes over here in the states so it wouldn’t have the same “wow great concept” effect. I don’t do complicated though, if it’s liable to irritate me or the person I’m giving it to you can forget it. Why not just send a letterbox box of chocolates? What’s the need for extra assembly and instructions? I can do alcohol in choccys though YUM!

By: angelaobscura

angelaobscura — Tue, 16 Mar 2010 17:50:04 +0000

Thorntons also do letterbox chocolates from their website & mail order catalogue, never had any problems there either!

By: Sean

Sean — Tue, 16 Mar 2010 16:25:43 +0000

Cheers for the review,I think I’ll stick to hotel chocolate’s ‘chocograms’.

You’ll find something for absolutely everyone in your life in our Sleekster Selection of Chocograms – designed to slip through most letterboxes. Delivered the next-day or a date of your choosing, just add your personal message, which we print onto a stylish gift card, and the gorgeous surprise will be complete.You’ll