Comments on: Chocolate Cellar: Rose N Chilli Dark Chocolate http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/ The Chocolate Blog Fri, 21 Nov 2008 14:31:19 +0000 http://wordpress.org/?v=2.6 By: Paola Kathuria http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-36135 Paola Kathuria Thu, 31 Jan 2008 17:02:25 +0000 http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-36135 This review's mention of Little Green Men's customer service was based on my experience. My first order never turned up, even after chasing it up by phone, and I asked for a refund. The second order arrived incomplete and was only completed after chasing them up by phone again (they never replied to my mail). So, despite my issues being rectified one way or another, I cannot recommend shopping from Little Green Men. Paola This review’s mention of Little Green Men’s customer service was based on my experience.

My first order never turned up, even after chasing it up by phone, and I asked for a refund. The second order arrived incomplete and was only completed after chasing them up by phone again (they never replied to my mail).

So, despite my issues being rectified one way or another, I cannot recommend shopping from Little Green Men.

Paola

]]> By: Bala Croman http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-36132 Bala Croman Thu, 31 Jan 2008 12:00:54 +0000 http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-36132 Hi there - I'd just like to clarify that any orders I do receive for the Rose n Chilli Chocolate will be dealt with by Little Green Men (http://www.littlegreenmen.co.uk/) as this chocolate was specifically developed for this company and we are a supplier to them. I would suggest that if you do have an issue with customer services they are directed to Little Green Men to give them a chance to resolve the situation (The chief chilli man is very reasonable). I'm sure you'd agree that it's a bit unfair to post about a company's customer services without giving them a chance to rectify the situation. Bala - Chocolatier - Chocolate Cellar Hi there - I’d just like to clarify that any orders I do receive for the Rose n Chilli Chocolate will be dealt with by Little Green Men (http://www.littlegreenmen.co.uk/) as this chocolate was specifically developed for this company and we are a supplier to them. I would suggest that if you do have an issue with customer services they are directed to Little Green Men to give them a chance to resolve the situation (The chief chilli man is very reasonable). I’m sure you’d agree that it’s a bit unfair to post about a company’s customer services without giving them a chance to rectify the situation.

Bala - Chocolatier - Chocolate Cellar

]]> By: Paola Kathuria http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-36000 Paola Kathuria Tue, 08 Jan 2008 15:56:03 +0000 http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-36000 Hurrah! Hurrah!

]]> By: Dom http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-35999 Dom Tue, 08 Jan 2008 14:39:42 +0000 http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-35999 Great - thanks for letting us know, Bala! Great - thanks for letting us know, Bala!

]]> By: Bala Croman http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-35998 Bala Croman Tue, 08 Jan 2008 13:14:03 +0000 http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-35998 Hello, This is Bala from The Chocolate Cellar - YES - we do supply the bars. We have not yet had a chance to add them on to the website as it is a new product. Cost is £3 + £0.99 p+p. Please e-mail me if you would like to purchase some. Thanks for the review - Bala - www.thechocolatecellar.co.uk, bala@thechocolatecellar.co.uk Hello,

This is Bala from The Chocolate Cellar - YES - we do supply the bars. We have not yet had a chance to add them on to the website as it is a new product. Cost is £3 + £0.99 p+p.

Please e-mail me if you would like to purchase some.

Thanks for the review - Bala - http://www.thechocolatecellar.co.uk, bala@thechocolatecellar.co.uk

]]> By: Paola Kathuria http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-35996 Paola Kathuria Tue, 08 Jan 2008 11:58:14 +0000 http://www.chocablog.com/reviews/chocolate-cellar-rose-n-chilli-dark-chocolate/#comment-35996 Unfortunately, I don't think the chilli chocolate is available from the Chocolate Cellar - maybe exclusive to Little Green Men (who supply the chillis). Unfortunately, I don’t think the chilli chocolate is available from the Chocolate Cellar - maybe exclusive to Little Green Men (who supply the chillis).

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